Terms of Service

Throughout these Terms:

• "Platform" means the Influo AI web application accessible at influoai.co, including all features, APIs, and tools.
• "Influo AI", "we", "us", "our" means the company operating the Platform, based in Tbilisi, Georgia.
• "User" means any person or entity with an account on the Platform.
• "Brand" means a User who registers as a brand, agency, or business to find and work with Creators.
• "Creator" means a User who registers as a content creator to find brand partnerships and affiliate opportunities.
• "Campaign" means a fixed-fee content creation project created by a Brand on the Platform.
• "Affiliate Opportunity" means a performance-based program created by a Brand where Creators earn commissions based on clicks, sales, registrations, or other tracked actions.
• "Workspace" means an isolated brand environment within a Brand's account, used to manage campaigns and creators for a single brand or client.
• "Platform Fee" means the fee charged by Influo AI when a Brand pays a Creator through the Platform's payment system.

Who can use the Platform

• You must be at least 18 years old to create an account.
• You must have the legal capacity to enter into binding contracts.
• If registering on behalf of a company, you must have authority to bind that company to these Terms.
• You must not have been previously suspended or banned from the Platform.

Account security

• You are responsible for maintaining the confidentiality of your password and account credentials.
• You are responsible for all activity that occurs under your account.
• You must notify us immediately at hello@influoai.co if you suspect unauthorized access to your account.
• You may not share your account with others or allow others to use your account.

Accurate information

You agree to provide accurate, complete, and current information when creating your account and to keep it updated. Providing false information, including false social media statistics or fake follower counts, is grounds for immediate account termination.

Influo AI is a two-sided marketplace that:

• Helps Brands find content creators for influencer marketing campaigns.
• Helps Creators find paid brand partnerships and affiliate opportunities.
• Provides tools for campaign management, deliverable tracking, and affiliate performance tracking.
• Provides optional payment processing between Brands and Creators.

We reserve the right to modify, suspend, or discontinue any feature of the Platform at any time with reasonable notice to users.

Campaign creation

• Brands are solely responsible for the accuracy and legality of campaign briefs they create.
• Campaign briefs must not be misleading, deceptive, or require Creators to produce illegal content.
• Brands must have the legal right to promote the products or services described in campaigns.
• Brands must not use the Platform to collect personal data from Creators beyond what is needed for the campaign.

Creator relationships

• Brands are responsible for all communications with Creators conducted on or off the Platform.
• Brands must honor agreed payment terms with Creators.
• Brands may not require Creators to violate platform rules or applicable law as a condition of payment.
• Brands may not contact Creators outside the Platform to circumvent Platform fees for deals that originated on the Platform.

Agency workspaces

• Agency and Agency Pro accounts may create multiple Workspaces for different client brands.
• The account owner is responsible for all activity across all Workspaces under their account.
• Agencies must ensure each Workspace is used for a legitimate brand or client.
• Agencies may not share Workspace access with the client brand in a way that allows the client to circumvent Platform fees.

Client brief sharing

The white-label client brief sharing feature allows Brands to share campaign information with their clients via a private link. Brands are responsible for ensuring client-shared content does not violate these Terms or applicable law.

Pixel installation

• Brands who install the Influo AI tracking pixel on their websites are responsible for obtaining appropriate cookie consent from their website visitors under applicable law.
• Brands must include information about the Influo AI pixel in their own privacy policy and cookie notice.
• Brands must not use the pixel to track users in jurisdictions where such tracking is prohibited without consent.

Profile accuracy

• Creators must provide accurate follower counts, engagement information, and audience demographics.
• Creators must not use fake followers, bots, or purchased engagement to inflate statistics.
• Creators must own or have rights to all content displayed on their profile.
• Creators may not impersonate another person or create profiles for people other than themselves.

Campaign participation

• By accepting a campaign, Creators agree to deliver the content specified in the campaign brief by the agreed deadline.
• Creators must disclose brand partnerships in their content as required by applicable advertising standards (e.g. #ad, #sponsored, or equivalent).
• Creators are responsible for ensuring their content complies with the rules of the social media platforms where it is posted.
• Creators may not submit AI-generated content as original content unless the campaign brief explicitly allows it.

Affiliate participation

• Creators must not use fraudulent means to generate clicks, sales, or registrations including self-referrals, cookie stuffing, or automated traffic.
• Creators must not share affiliate links in a way that violates the platform rules of Instagram, TikTok, YouTube, or other distribution channels.
• Creators must accurately represent products and services they promote through affiliate links.
• Creators must disclose affiliate relationships to their audience where required by law.

Public creator page

Creators have a public page at influoai.co/shop/[username]. By enabling this page Creators consent to their name, profile photo, niche, and selected brand partnerships being publicly visible on the internet. Creators can disable or modify their public page at any time in their account settings.

Content planner

The content planner is provided as a convenience tool. Creators are ultimately responsible for meeting deadlines agreed with Brands regardless of platform reminders or notifications.

Subscription plans

Brand accounts are billed according to the plan selected. Current plan pricing is available at influoai.co/pricing.

• Starter: Free. No payment required.
• Brand, Agency, Agency Pro: Monthly or annual subscription billed via Keepz payment processing.
• Annual subscriptions are billed as 12 monthly charges at the discounted annual rate.
• Subscriptions automatically renew unless cancelled before the renewal date.
• No refunds are provided for unused portions of a billing period.

Cancellation and downgrade

• You may cancel your subscription at any time from your billing settings.
• Cancellation takes effect at the end of your current billing period — you retain access until then.
• After cancellation your account moves to the Starter (free) plan. Your data is preserved.
• Scheduled downgrades take effect at the end of the current billing period.

Platform fees on creator payments

When Brands process payments to Creators through the Platform a platform fee is charged to the Brand. Current rates:

The platform fee is charged to the Brand on top of the agreed creator payment. Brands are shown the full total before confirming any payment. Creators receive the amount agreed with the Brand — the platform fee does not reduce creator earnings.

Payment processing fees charged by Keepz are included in the total shown to Brands and are not charged separately.

Campaign boost credits

Paid plans include a monthly allocation of campaign boost credits that reset on the first of each month. Unused credits do not carry over to the following month. Additional boost credits may be purchased at the rates published in the platform.

Creator boost payments

Creator boosts are one-time payments for 7, 30, or 90 day visibility upgrades. Boost payments are non-refundable once the boost has been activated.

Failed payments

• If a subscription payment fails we will notify you by email.
• You have a 7-day grace period to update your payment method.
• If payment is not resolved within 7 days your account will be downgraded to the Starter plan.
• Access to paid features will be restored immediately upon successful payment.

Creator payouts

• Creators are paid for confirmed campaign deliverables and affiliate conversions directly by the Platform on behalf of Brands.
• Payments are processed within 3–5 business days after Brand confirmation.
• Creators must provide accurate bank account (IBAN) or Solana wallet details to receive payments.
• Influo AI is not responsible for payment delays caused by incorrect payment details provided by Creators.
• Minimum payout threshold is ₾50. Earnings below this threshold accumulate until the threshold is reached.

Refunds

Subscription fees are non-refundable. If you believe you have been charged in error contact us within 14 days at hello@influoai.co. We will review and respond within 5 business days.

Attribution window

Each Affiliate Opportunity has an attribution window set by the Brand (between 7 and 90 days). Conversions occurring after this window expires are not credited to the Creator. Attribution windows cannot be changed retroactively once an Opportunity is published.

Tracking links

• Each Creator receives a unique tracking link per Affiliate Opportunity.
• Creators must not manipulate tracking links to generate fraudulent conversions.
• Creators must not share tracking links in spam, unsolicited messages, or through bot traffic.
• Tracking links may be shortened or customized via the platform's slug feature but must not be disguised in a way that deceives users about their destination.

Promo codes

Brands may assign promo codes to Creators. Promo codes are for attribution purposes only. Influo AI does not create, manage, or enforce discounts — those are managed by the Brand's own systems. Creators must not share promo codes in a way that violates their brand agreement.

Conversion disputes

If a Creator believes a conversion has not been correctly attributed they may contact us within 30 days of the expected conversion at hello@influoai.co. We will review available data and facilitate communication between Brand and Creator. Final attribution decisions are made based on platform data and cannot always be reversed.

Pixel — brand responsibility

Brands are solely responsible for ensuring their pixel installation complies with applicable privacy laws including obtaining cookie consent from website visitors. Influo AI provides pixel code as a technical tool only. We are not responsible for how Brands implement or deploy the pixel.

You may not use the Platform to:

• Violate any applicable law or regulation.
• Post false, misleading, or fraudulent information in any profile, campaign, or message.
• Harass, threaten, or abuse other users.
• Use fake follower counts, purchased engagement, or bots.
• Generate fraudulent affiliate clicks, conversions, or registrations.
• Circumvent Platform fees by arranging payments for Platform-sourced deals outside the Platform.
• Scrape, crawl, or extract data from the Platform using automated tools.
• Attempt to access other users' accounts or data.
• Reverse engineer or copy any part of the Platform.
• Upload malware, viruses, or malicious code.
• Promote pyramid schemes, multi-level marketing, or fraudulent investment opportunities.
• Promote products that are illegal in the target market.
• Create campaigns targeting users under 18 for age-restricted products including gambling, alcohol, tobacco, and adult content.
• Use the Platform to send unsolicited commercial messages to Creators or Brands outside of normal Platform functionality.
• Impersonate Influo AI, our team, or any other person or entity.
• Use the Platform for any purpose other than its intended use as an influencer marketing platform.

Violation of these prohibitions may result in immediate account suspension or termination without refund.

The following campaign categories require additional compliance steps and are subject to manual review before going live:

• iGaming and online gambling: Must provide a valid license number. Must not target users under 18. Campaigns go through manual review before activation.
• Cryptocurrency exchanges: Must provide registration or license information. Must comply with Georgian VASP regulations and applicable laws in target markets.
• Financial products: Including loans, investments, and trading platforms. Must comply with applicable financial promotion regulations.
• Alcohol and tobacco: Must not target users under 18. Must comply with advertising restrictions in target markets.
• Adult content: Subject to manual review. Must not involve minors in any way.

We reserve the right to reject or remove campaigns from unlicensed or flagged operators without explanation. Known unlicensed operators in regulated jurisdictions will not be approved regardless of other factors.

Your content

You retain ownership of content you create and upload to the Platform including campaign briefs, creative submissions, profile photos, and portfolio work.

By uploading content to the Platform you grant Influo AI a non-exclusive, royalty-free, worldwide license to display, store, and transmit your content solely for the purpose of operating the Platform. We do not claim ownership of your content and will not use it for any other purpose.

Campaign content ownership

Unless otherwise agreed in writing between Brand and Creator:

• Creators retain copyright in content they create for campaigns.
• By accepting a campaign and receiving payment, Creators grant the Brand a license to use the content as described in the campaign brief.
• Brands should specify usage rights clearly in their campaign brief.

Influo AI is not responsible for disputes between Brands and Creators over content ownership or usage rights.

Influo AI intellectual property

The Platform, including its design, code, AI systems, trademarks, and all proprietary content, is owned by Influo AI. You may not copy, modify, distribute, or create derivative works from any part of the Platform without our written permission.

Feedback

If you provide feedback, suggestions, or ideas about the Platform, you grant us the right to use that feedback without restriction or compensation to you.

Your use of the Platform is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform you consent to the data practices described in our Privacy Policy.

Platform provided "as is"

The Platform is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that:

• The Platform will be uninterrupted, error-free, or secure.
• Results obtained from using the Platform will be accurate or reliable.
• Any Creator will meet a Brand's expectations or campaign goals.
• Any campaign will achieve specific reach, engagement, or conversion results.

No guarantee of results

Influencer marketing results vary. Influo AI makes no representation that using the Platform will result in any specific business outcome. AI-powered creator matching is a tool to assist decision-making — final decisions remain with the Brand.

Third party actions

We are not responsible for the actions, content, or conduct of any User. We are not responsible for content posted by Creators or Brands on social media platforms. We are not responsible for disputes between Brands and Creators.

Limitation of liability

To the maximum extent permitted by applicable law, Influo AI's total liability to you for any claim arising from or related to these Terms or the Platform will not exceed the greater of: (a) the total fees you paid to Influo AI in the 3 months preceding the claim, or (b) ₾500.

In no event will Influo AI be liable for indirect, incidental, special, consequential, or punitive damages including loss of profits, data, or business opportunity.

Indemnification

You agree to indemnify and hold harmless Influo AI and its officers, directors, and employees from any claims, damages, or expenses (including legal fees) arising from your use of the Platform, your violation of these Terms, or your violation of any third-party rights.

Your right to terminate

You may close your account at any time from your account settings or by contacting us at hello@influoai.co. Closing your account cancels any active subscription at the end of the current billing period.

Our right to suspend or terminate

We reserve the right to suspend or terminate your account with or without notice if:

• You violate these Terms or our policies.
• You engage in fraudulent activity.
• Your account is used for illegal purposes.
• Continued access poses a risk to other users or the Platform.
• You provide false information during registration.

For serious violations (fraud, illegal activity, abuse) we may terminate immediately without refund. For less serious violations we will typically give notice and an opportunity to remedy the issue before termination.

Effect of termination

• Active campaigns should be completed or cancelled before closing your account.
• Outstanding payments owed to Creators must be settled before account closure.
• Your data is retained for 12 months after account closure then deleted, except where required by law (see Privacy Policy).
• Creator tracking links associated with your account will stop functioning after account closure.

Disputes between users

Disputes between Brands and Creators (including disputes about campaign deliverables, payment, or content quality) are to be resolved between those parties. Influo AI may facilitate communication but is not an arbitrator and is not required to resolve user-to-user disputes.

If a dispute is raised with us we will review available information and may take action including suspending accounts or withholding payments where fraud or serious misconduct is evident. Our decisions in such cases are final.

Disputes with Influo AI

If you have a dispute with Influo AI please first contact us at hello@influoai.co. We will make reasonable efforts to resolve the dispute informally within 30 days.

Governing law

These Terms are governed by the laws of Georgia. Any disputes that cannot be resolved informally will be subject to the exclusive jurisdiction of the courts of Tbilisi, Georgia.

Class action waiver

You agree to resolve disputes with Influo AI on an individual basis only. You waive any right to participate in class action lawsuits or class-wide arbitration against Influo AI.

We may update these Terms from time to time. When we make material changes we will:

• Update the "Last updated" date at the top of this page.
• Send an email notification to all registered users at least 14 days before changes take effect.
• Display a notice in the Platform.

For material changes that negatively affect your rights, you may terminate your account before the changes take effect and receive a prorated refund for prepaid subscription time.

Continued use of the Platform after changes take effect constitutes acceptance of the updated Terms.

If you have questions about these Terms of Service contact us:

• Email: hello@influoai.co
• Website: influoai.co
• Location: Tbilisi, Georgia

We aim to respond to all legal inquiries within 5 business days.